RMA Customer Service

*Laser Pros International – *Rhinelander, WI *RMA Customer Service* *Full Time, Monday – Friday* *Wage: Negotiable based upon experience* *No experience necessary, will train* *A $500 sign-on bonus is available to new hires.
Terms and conditions apply.
* *Why Apply?* · No weekends · Fun place to work · Learning friendly environment · Competitive wage · Benefits (Full-Time and eligible Part-Time employees): o 401k with Employer Match o Education Assistance o Health, Dental and Vision Insurance o Voluntary Life, Short-Term and Long-Term Disability Insurance o Accidental Death & Dismemberment Insurance o Holiday Pay (Full-Time employees only) o Vacation Pay *Job Summary* Laser Pros International’s RMA Customer Service Team is responsible for all communication with customers regarding warranty and un-needed product.
Determining the best course of action for each situation and a satisfactory outcome for the customer is essential.
This requires effective and courteous communication not only with the customer directly, but also inter-departments.
*Essential Functions:* * Assist with customer service emails and phone calls * Process and apply returned merchandise credits * Prepare invoices for fees charged to customers * Investigate claims for non-returned parts * Assist with returned merchandise inventory · Perform other duties as assigned *Qualifications:* * High School Diploma or equivalent * Highly proficient in Microsoft Office Programs (Especially in Excel & Outlook) * Must be dependable, detail-oriented and flexible * Excellent customer service, verbal and written communication skills *To Apply:* · CLICK HEREto view and complete an employment application · Submit your application and résumé: o Electronically: Email your application to careers@laserpros.
com o By mail: Laser Pros International Attn: HR Department One International Lane Rhinelander WI 54501 Laser Pros is an EOE Job Type: Full-time Pay: From $15.
00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * No experience needed Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday * No weekends Work setting: * In-person * Office Ability to Commute: * Rhinelander, WI 54501 (Required) Work Location: In person