Hours: Monday - Friday 7:45 AM - 12:00 PM and rotating Saturdays 8:45 AM - 12:15 PM (20-25 hrs/wk)
Are you searching for a part-time position that allows you to provide exceptional customer service in a fun and friendly environment? Look no further! Peoples State Bank is seeking a Customer Service Representative to join our team.
As a part-time member of our onsite customer service team, you will have the opportunity to engage with our amazing customers and assist them with their banking needs.
What makes this position even more exciting? Not only will you get to work alongside a supportive and knowledgeable team, but you'll also have the chance to showcase your agility and problem-solving skills.
Our customers rely on us to provide efficient and accurate assistance, and as a Customer Service Representative, you'll be their go-to person for their banking inquiries.
If you're someone who thrives on providing outstanding customer service, enjoys working in a team, and wants to be a part of a company that takes pride in putting their customers first, then this is the perfect role for you!
Join us at Peoples State Bank and let's create amazing banking experiences together.
You can get great benefits such as 401(k), Paid Time Off, Bank-wide Incentive Program, Birthday Day Off, Volunteer Paid Time Off, and Paid Holidays.
Apply today and be a part of our unique and customer-focused organization.
LET US INTRODUCE OURSELVES
Peoples State Bank's vision is to "be the community bank that all others strive to be.
" That starts with our employees, who are customer-focused in all that we do.
Being honored by American Banker magazine as one of the "Best Banks to Work For" in America is a recognition our employees are incredibly proud of.
They bring enthusiasm to do right by our customers.
We know that our customers and communities will succeed when we work hard and volunteer.
And when they do, so do we! Peoples is an employer of choice in Wisconsin, providing exceptional benefits, flexibility, and teamwork that brings out the best in our employees.
WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO?
As a Customer Service Representative at Peoples State Bank, you will be the face of our organization, responsible for delivering service excellence to our valued customers.
Your primary duties will include conducting financial transactions and cross-selling products and services.
Your knowledge of our products will enable you to confidently promote a sales culture and identify cross-selling opportunities.
We trust in your judgment and initiative to handle transactions and inquiries with discretion.
Join our team and become a trusted advisor to our customers, providing top-notch service while helping them achieve their financial goals.
WHAT MATTERS MOST
To be successful as a Customer Service Representative at Peoples State Bank, you will need a range of skills and qualities.
First and foremost, a high school diploma or equivalent is required.
Previous experience in customer service, cash handling, or sales is a plus, as it demonstrates your ability to interact with customers and promote our products effectively.
Attention to detail and accuracy is crucial, especially when it comes to cash-handling responsibilities.
Good computer skills are necessary to navigate our software and tools efficiently.
Exceptional interpersonal and communication skills will allow you to build strong relationships with our customers and provide outstanding service.
Finally, the ability to multitask and thrive in a fast-paced environment is essential, as you'll be managing multiple tasks simultaneously.
If you possess these skills and are ready to join a dynamic team, apply now and let's embark on our banking journey together.
Knowledge and skills required for the position are:
High school diploma or equivalent.
Customer service, cash handling and/or sales experience is a plus.
Strong attention to detail and accuracy in cash-handling.
Good computer skills.
Excellent interpersonal and communication skills.
Ability to manage multiple tasks simultaneously in a fast-paced environment.
We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
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