Are you looking to grow your financial career? CoVantage Credit Union is seeking a full time Card Services Specialist to assist the team in providing excellent service to members! This individual would be responsible for servicing credit union issued credit and debit cards and carry out a wide variety of transactions related to credit union issued cards.
As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.
Job Duties
Answer member calls and handle requests in a timely, professional manner
Reconcile card activity to financial records of the credit union on a regular basis researching unreconciled items and clearing them to the satisfaction of the Vice President Accounting
Work with card processing vendors, ensure card creation, activation, expiration, and capture
Carry out responses to card data breaches in accordance with industry and credit union practices.
Monitor posting, provide research of transactions, processes dispute paperwork, and clears transaction posting exceptions
Work as scheduled, including participating in the Saturday rotation, to provide consistent service to the membership
*After a training period, this position has the potential to work from any location which has space available.
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Qualifications
High school diploma or equivalent
Working knowledge of Microsoft Office and Windows programs
Professional financial experience preferred
Strong written and verbal communication skills and proficient typing skills
Able to independently organize and prioritize work accurately under moderate to severe time constraints
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)
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