Front Desk Associate - Evenings

The Front Desk Associate reports to the General Manager and proudly serves as the face of the hotel.
The primary focus of this job is to provide an outstanding customer experience from check-in to check-out, while supporting the overall operations of the hotel.
Responsibilities include: - Providing prompt and courteous facilitation of guest arrival and departure - Answering guest questions regarding the hotel and surrounding area - Listening to and resolving guest concerns with patience and tact - Mastering the Marriott computer and reservation system - Efficiently coordinating reservations and room blocks - Maintaining order and cleanliness of the front desk and lobby and other related tasks.
Qualified candidates must have a high school diploma and 2-4 years of related hospitality experience is preferred.
Must also have a pleasant personality, strong work ethic, proficiency with technology, excellent guest service skills and the ability to push, pull, carry and/or lift 30 pounds on a regular basis.
Job Type: Part-time Pay: From $15.
00 per hour Expected hours: 25 – 30 per week Benefits: * 401(k) * Employee assistance program * Employee discount * Flexible spending account * Health savings account * Paid time off * Referral program Schedule: * 8 hour shift * Day shift * Evening shift * Weekends as needed Work setting: * In-person Work Location: In person